Contacts and legal details
The sales team replies during business hours in Astana time. For urgent matters use the messengers.
How to reach us
Already using A3 products
Existing customers have separate channels: a request under a contract does not need to be duplicated as an email to sales. Below are the three resources worth using first.
Service desk
Requests under active contracts, configuration questions and support tickets are registered here and stay in your history.
Open a ticketService status
The current status of every product, the 90 day incident history and planned maintenance are published in real time.
Open the status pageKnowledge base
Setup instructions, answers to common questions and integration descriptions for every product on the platform.
Open the knowledge baseWrite to us
Describe the task and a manager will get in touch at the given address.